FAQ

Q. What services do you offer?

  • Video Production

  • Video Content

  • Concept Development

  • Pre-production

  • Scriptwriting

  • Cinematography

  • Sound Recording

  • Editing & Post-production

  • Motion Graphics / Animation / VFX

  • Graphic Design

Q. What is the video production process at Noremac?

The production process involves the steps necessary to achieve an efficient video production.

You will receive the following checkpoints throughout the production process.

  1. Concept kick-off discussion(s)

  2. Approval of video concept(s)

  3. Contract and service agreement

  4. Script and storyboard review and approval

  5. Scheduling shooting/recording

  6. Video shoot

  7. First edit

  8. Second edit

  9. Final edit

  10. Publish

  

Q. How long does it take to produce a video?

Depending on the complexity of the video, lead times can vary. We average a one-month turnaround from concept to delivery. Videos are generally thirty seconds to two minutes in length. If your video is long-form or requires specialized needs, this can extend production timelines.

 

Q. Are you insured?

Yes, we have the necessary insurance to cover any unforeseen incidents during the production process.

Q. What is your cancellation policy?

Noremac Creative offers refunds if you cancel your project at any time during production. An initial 25% deposit is due at the signing of the service agreement. If a client cancels a project, Noremac Creative will retain the deposit that was made at the beginning of the project. This helps compensate the company for any work already completed or resources already allocated to the project. Noremac will not deliver your final assets until full payment has been received.